1.2. Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person or company and can be used to identify that person, including Account Information, Identification Information, Financial Information and AML/KYC Information. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
1.3. We are committed to providing safe, secure and all-around great Services. Therefore, before permitting you to use our Services, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain personal information about you from third parties such as identity verification, fraud prevention and similar services.
1.4. When you are using our Services, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention and other similar purposes. We may also collect personal information related to your contact with our customer support team or store results when you respond to a survey.
1.5. We do not seek or knowingly collect any personal information about children under 16 years of age. If we become aware that we have unknowingly collected information about a child under 16 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a child under 16 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.
2. How we Protect and Store Personal Information
2.1. We store and process your personal information using third-party servers located in secure data centers. This information is protected by physical, electronic and procedural safeguards in compliance with applicable regulations. We also use computersafeguards such as firewalls and data encryption. We authorize access to personal information only for those employees who require it to fulfill their job responsibilities. By using Simpledo, you are consenting to have your personal information stored, transferred and processed Globally.
2.2. We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal information as well, including never sharing your password with anyone.
2.3. If we learn of a systems security breach, we may attempt to notify you electronically so that you can take appropriate protective steps, also, we may post a notice on the Website if a security breach occurs.
3. Retention Policy
3.1. We only store personal information as long as it is needed for the purpose for which it was collected. We will keep Account Information only as long as you are registered as a user. However, after you delete your account, we may process such personal information as is necessary for us to fulfill an agreement with you, or such personal information as we are required to keep by relevant law.
4. How we Share Personal Information with third parties
4.1. To process your transactions on Simpledo, we need to share some of your personal information with the third-party person or company that processing the transaction.
4.2. Third-party service providers who assist us in providing services to you or who provide fraud detection or similar services on our behalf.
4.3. Third-party service providers under contract who help with parts of our business operations such as marketing and technology services. Our contracts require these service providers to only use your information in connection with the services they perform for us, and prohibit them from selling your information to anyone else.
4.4. We may also use third party services/tools to process AML/KYC identification verification.
4.5. We may also use third-party tools improve user experiences.
4.6. If you establish a Simpledo account indirectly on a third-party website or via a third-party application, any information that you enter on that website or application (and not directly on Simpledo's website) will be shared with the owner of the third-party website or application and your information may be subject to their privacy policies.
You can delete your account by emailing email@example.com. When you request for us to delete your account for the Service, your personal information will be permanently deleted from our servers and access to your account will be disabled. In addition, you may opt-out of providing personal information via the mobile application at any time by uninstalling the mobile application using the standard uninstall process available on your mobile device or via the mobile application marketplace or store. We may retain your personal information in accordance with our retention policy and to the extent required to comply with (or we deem it reasonable in light of) any laws or regulations.
If you have questions or concerns regarding this policy, or any feedback that you would like us to consider, please email us at firstname.lastname@example.org.